At The Groovy Ginger, we get your goodies packed and on their way within 1–3 business days. Some items may arrive in separate shipments—because even groovy treasures like to travel at their own pace. ✌️ During holidays, busy seasons, or funky weather, please allow a little extra time for delivery. Thanks for hanging in there with us!
🔄 The Groovy Ginger Return Policy (aka “Oops, Didn’t Love It?”)
We get it — sometimes things don’t spark joy the first time around. Maybe it wasn’t funky enough, maybe it didn’t make your inner redhead do a happy dance… whatever the reason, we’ve got you covered.
30-Day Groove Guarantee
If your order isn’t giving you all the good vibes, you can return it within 30 days.
Please return items in the same shape they arrived: unused, unbent, and still as fabulous as when they first hit your doorstep.
No-Go Zone
Custom items, final sale treasures, and digital downloads are as unique as a fiery ginger’s freckles — once they’re out there, they can’t come back.
How It Works:
Email us at redisbest@thegroovyginger.com with your order number.
We’ll send you super-simple return instructions.
Once your item arrives back safely, we’ll refund your payment.
Shipping Stuff:
Return shipping is on you — unless we messed up (wrong item, damaged goods), then we’ve got it covered. Original shipping fees aren’t refundable — sorry, even our spice isn’t free.
Swaps & Exchanges
Want a different size, color, or style? Hit us up — we love a good trade.