🔄 The Groovy Ginger Return Policy (aka “Oops, Didn’t Love It?”)
We get it — sometimes things don’t spark joy the first time around. Maybe it wasn’t funky enough, maybe it didn’t make your inner redhead do a happy dance… whatever the reason, we’ve got you covered.
30-Day Groove Guarantee
If your order isn’t giving you all the good vibes, you can return it within 30 days.
Please return items in the same shape they arrived: unused, unbent, and still as fabulous as when they first hit your doorstep.
No-Go Zone
Custom items, final sale treasures, and digital downloads are as unique as a fiery ginger’s freckles — once they’re out there, they can’t come back.
How It Works:
Email us at redisbest@thegroovyginger.com with your order number.
We’ll send you super-simple return instructions.
Once your item arrives back safely, we’ll refund your payment.
Shipping Stuff:
Return shipping is on you — unless we messed up (wrong item, damaged goods), then we’ve got it covered. Original shipping fees aren’t refundable — sorry, even our spice isn’t free.
Swaps & Exchanges
Want a different size, color, or style? Hit us up — we love a good trade.